FAQ & POLICIES

Attire: Shirt and court shoes required.

Outside Food & Drink: Not allowed.

Speakers: No outside speakers allowed.

Minimum Age: No minimum age; however, any child under 13 requires a parent or guardian present unless they are under the direction of the Box Pickleball coaching staff.

Animals: Only service animals are permitted; proof of service registration must be presented at the front desk.

Outside Coaches: To maintain a high-quality experience and ensure the safety and enjoyment of all members and guests, Box Pickleball does not  allow coaching by outside instructors on its premises.

Smoking: Smoking or vaping anywhere inside the facility is strictly prohibited.  Should anyone be  responsible for setting off our fire monitoring system, located in the  bathrooms and elsewhere throughout the facility, they may be responsible for  any fees incurred by the City or Fire Department for the false alarm and will lose facility access.

Cancellation Policy – Court Bookings, Lessons & Clinics

To ensure fairness and availability for all our players, please review our cancellation policy:

Court Reservations / Lessons / Clinics

• Cancellations: Must be made at least 24 hours in advance to receive a full credit to your CourtReserve account.

• Late Cancellations: Cancellations made less than 24 hours before the reservation will not be refunded.

• No-Shows: No-shows will be charged in full.

Thank you for your understanding and cooperation.

Members can rent a ball machine for $10 an hour.